Hetzner billing. The product's bill will never exceed its monthly price cap.
Hetzner billing. With multiple client functions available, resellers can Apr 12, 2023 · Gunzenhausen/Germany – 12. What's the best time to get one (from the SB)? I'm pretty confused about the billing. The best simple Cloud Hetzner Cloud – affordable, secure, simple The Hetzner Cloud combines performance, data protection, and ease of use – all at an unbeatable price. Can I add credit to my Hetzner account (Robot / Cloud)? Yes, this is possible with bank transfer. Next is the CX32, which has 4 vCPUs, 8 GB of RAM, and 80 GB of disk space for just € 6. Then, you can cancel the others without any consequences. Since then I have been emailing them Be quick and save money: Top and cheap refurbished dedicated servers at Hetzner Server Auction 1. Feb 29, 2024 · It will cover your hourly usage for the month of March. Feb 28, 2024 · As part of this process, we will change the billing for many of our products from monthly to hourly. It provides high-performance hosting products as well as the necessary infrastructure for the efficient operation of websites. What We would like to show you a description here but the site won’t allow us. In the future when you have an invoice, we will automatically use this money to pay your invoice. For credit card, it’ll be automatically charged to your card. We only look at your current running servers, not the ones you have launched in the past. Apr 19, 2024 · @alphnexus said: I've been a paying customer for 6 months in Hetzner and the new change of having to pay usage per hour discounted my billing by 10 dollars. Feb 17, 2021 · Hetzner switches to new billing model | Hacker News > How precisely does Hetzner calculate the hourly billing? > The beginning of the hourly billing starts as soon as the product becomes available to you. Mar 24, 2020 · Hetzner was founded in 1997, and after more than 10 years of success in the web hosting business, we decided to start building our own data centers. hetzner. Include any details you think may be helpful. Do you not have an account? Register now© 2025. Normally it was supposed to arrive today. So if you cancelled it within an hour, you will only pay a few cents, and that's it. 80 per month Feb 13, 2025 · It is possible to immediately cancel almost all Hetzner products and to only pay the hourly price. We will bill you for each cloud server until you choose to Sep 29, 2024 · Changes to billing system for October 2024 Last change on 2025-06-24 • Created on 2024-09-29 • ID: GE-EAE98 Due to changes in our billing system, the layout of our invoices will change slightly in some ways. Why? Unfortunately, there is a higher risk for abuse and fraud with new customers. 9% + €0. My use case would be file compression so the CPU must have at least 7000 multi-core score on geekbench 6 and at least 600MB/s on Multi-Core File Compression is ideal. But, you can select a DC when you create a Cloud server via the API. April 2023 Earlier today, Hetzner, the German hosting and cloud provider launched four new Hetzner Cloud servers, the first ones at Hetzner to use innovative Arm technology. We at Hetzner try very hard to prevent abuse and fraud. The prices start high, and go down over time. This structure will be similar to our Cloud billing. Anyone know if servers purchased in the server auctions are definitely billable hourly now? If I use one for 3 weeks and then cancel, do you get billed 3 weeks worth of hours, or for a full month? AFAIK they're supposed to be hourly now, but their FAQ still says 30 days to end despite the FAQ page having been updated (Last change on 2024-05-16) since the new billing methods for other servers Contact form Thanks for your interest in Hetzner Online products! We want to send your question directly to the correct technician and answer your questions as quickly as possible. Now I want to get another server as the specs if better than what I have right now for the same price. The resources are reserved for you until you delete them. 79 per month or € 0. 04 server including Jasmin SMS Gateway SMPP and HTTP CGRateS billing prepaid postpaid rating refunds integration Jasmin with CGRateS prepaid authoriz If you have multiple products, these products may have different billing periods, and therefore different last dates in their billing periods. 79 a month. If you choose PayPal or Bank transfer then you’ll have to pay manually. Please note: Ask specific questions about your customer account or a rented product directly via I had this concern as well a few days ago. Please activate JavaScript in your browser and refresh this page. r/hetzner Current search is within r/hetzner Remove r/hetzner filter and expand search to all of Reddit We would like to show you a description here but the site won’t allow us. I really love it! Honestly, if you're going to complain about the new terms and conditions, think about why other big companies like AWS don't allow 14-day refund cancelation for their VPSes. Object Storage is the S3-compatible storage solution that grows with your data requirements – secure, flexible and accessible via API. These Terms and Conditions are an integral part of all contracts with the Customer. For example Stripe for a German merchant charges 1. The estimates that we list on this page are only valid for new server orders beginning starting on the date of the last update. Hetzner Online GmbH. Virtual cloud server hosting by Hetzner cheap hosted vps flexible workflows and high performance in Germany, Finland, USA and Singapore Hello guys, I would like to rent a server from Hetzner, still don't know how their billing system works. Jan 30, 2018 · As I said in the title, I have ordered a dedicated server in Hetzner and it was ordered in 23 Jan, I would like to know could I get a full refund and how about the installation fee? Getting Started Generating S3 keys Using S3 compatible CLI tools Using curl Creating a Bucket Creating a Bucket via MinIO Terraform Provider Using libraries Migrate a bucket from another provider to Hetzner Object Storage Apr 2, 2019 · Home › Providers › How hetzner cloud billing works? New on LowEndTalk? Please Register and read our Community Rules. Your server's bill will never exceed its monthly price cap. Their pricing tiers and discounts definitely incentivize longer terms, but is that realistic with quick-changing startup needs? I’ve been in your shoes, believe me. And you can rest easy knowing that the new plans, which are housed in Hetzner’s data centers in Germany and Finland, comply with the EU’s General Data Protection Regulation, the GDPR. Familiarizing oneself with Hetzner’s billing policies is crucial for effective account management. What to take into account if getting an auction server vs normal dedicated one? Aug 22, 2025 · SMS Gateway Billing Server Setup Jasmin & CGRateS Looking for an expert to set up on my Hetzner Ubuntu 22. Some services do. It covers api. There is no bandwidth limitation. Choose your Provider: Hetzner AWS Lightsail Digital Ocean (High freq. If you would like to view details of a particular account Take our personal and competent support by phone, live chat or via the contact form. Thanks! Dec 3, 2024 · 3. Nov 13, 2024 · Hetzner is a German hosting provider established in 1997, offering a variety of services, including dedicated servers and cloud solutions. cloud just does not work (it loads and shows the content for a few seconds, then just shows the Deciding which billing cycle to use with Hetzner can seem confusing when you’re first setting up those shiny new dedicated server accounts. 0060 per hour. Hetzner Robot is a module that allows to sell Hetzner Dedicated Servers, with advanced automated billing and invoicing. It will take effect in March 2024. For some products, we will not always bill you retro-actively for the service. These Terms and Conditions also apply to future services and offers, even if the Customer does not separately agree Absolutely. There are a couple of exceptions. com) 325 points by throwaway220033 on Feb 29, 2024 | hide | past | favorite | 199 comments The Hetzner cloud bill API lets users integrate their billing data into their custom software, which makes it simpler to automate your processes and track your cloud-based spending. Jul 1, 2020 · FAQ Last change on 2025-07-08 • Created on 2020-07-01 • ID: CL-5547E How do you bill your servers? Servers have both a monthly price cap and a price per hour. That is awesome that Hetzner works this way. Now that Hetzner has switched to hourly billing for almost all products I'm a bit confused about the setup fees billing. . Jan 23, 2020 · How does Hetzner calculate its billing? With most of our products and services, customers can choose between hourly and monthly billing. They come with up to 16 vCPUs based on Ampere® Altra® processors. Let's say I order a server which has a setup fee, use it for less than a month and then cancel it. If it was a question about your invoice or the billing on one of your products you had already ordered, then no, they don't answer that there. That is why we create a monthly invoice for all products for each Apr 19, 2024 · sorry for my English this is a message hetzner has changed its policy now on the bidding servers it will charge for the hours you have consumed even if you… Nov 26, 2023 · Hetzner will bill you based only on the outgoing traffic from your server which includes: Traffic received from public IPs of other Hetzner Cloud servers in different network zones (US-East, US-West, and EU-Central). The beginning of the hourly billing starts as soon as the product becomes available to you. Of course, within the data center parks, we always have staff on hand 24/7/365. 20)/TB for overusage. If you set the visibility of your Bucket to public, everyone can access the Bucket to view or download files via a URL that follows this format: Discover the best deals on Hetzner dedicated servers with Server Radar. Secure storage online backup service: cheap data storage GDPR-compliant hosted in germany and finland 100 % green electricity Sep 26, 2020 · Nope, monthly billing only, with a grace period of a few days, I believe. “Ampere’s extremely efficient and powerful Arm-based cloud native processors have been impressing users since their Jul 19, 2024 · Hetzner: Hetzner provides billing options on a monthly, quarterly, and annual basis, accommodating diverse payment preferences and making expense management more accessible for users. (The last update was: 1 October 2025). Bit confused on cancellation : r/hetzner r/hetzner Current search is within r/hetzner Remove r/hetzner filter and expand search to all of Reddit Information on Cloud products; how to use Hetzner Console; functionality; billing; future plans and how to use the API Plans for N8N. cpu) LINODE. In addition, with some products, the last date of the billing period may be different from the date when you receive the last invoice. Jul 24, 2025 · Hetzner Cloud focuses on delivering a reliable and consistent, cost-effective services: web hosting, dedicated servers, colocation and custom hosting solutions. If you delete your cloud server before the end of the billing month, we will only bill you for the hourly rate. 25 for Euro credit cards. December 2024 Hetzner Object Storage: Built to grow with your needs Hetzner is expanding its offering with the new Object Storage – a high-performance, scalable and S3-compatible solution for storing unstructured data. Whether for backups, multimedia or big data, Object Storage offers the ideal solution for managing data-intensive workloads. With this new option, we give you some additional flexibility. The hourly billing will apply to most products, but not all. It is not possible to change the currency for existing accounts. Jun 2, 2020 · Traffic Last change on 2024-12-01 • Created on 2020-06-02 • ID: RO-CBB6A Traffic All root servers have a dedicated 1 GBit uplink by default and with it unlimited traffic. What is the Server Auction? It is a Dutch-style auction where customers can bid on servers. For example, it will not apply to one-time products (like setup fees) or to products like domains and SSL certificates, which will continue to have yearly payment periods. These products’ invoices are based on the entire calendar month regardless of when during the month you order them. Virtual cloud server hosting by Hetzner cheap hosted vps flexible workflows and high performance in Germany, Finland, USA and Singapore Feb 29, 2024 · Hetzner switches to new billing model (hetzner. Will be nice if somebody what have box there, will confirm this info and also need some tips about choosing right Datacenter. cloud and api. Will server auctions also follow the new hourly billing? Also with the new hourly billing, does that mean you can buy a dedi for 1 hour/5 hours and cancel at any time instantly?, also how will setup fees work now? Will hetzner robot get a new billing API when hourly billing comes out? Mar 15, 2022 · Storage Box: You can cancel the Storage Box for free via Hetzner Console → navigate to the respective project → click on "Storage box" in the left menu bar → click on "Delete" in the top menu bar → delete your Storage Box. How many days does it take for the invoice to arrive for the one that is delayed or in the new process? Take our personal and competent support by phone, live chat or via the contact form. Please see below for more information. On google i find out, i will be charged only after 14 days after renting auction house server. Hello everyone. We will send customers invoices using the new layout starting on 1 October 2024. The documentation is designed to help developers understand the structure of both APIs, integrate them seamlessly into their systems, and make efficient use of their capabilities. Feb 13, 2025 · It is possible to immediately cancel almost all Hetzner products and to only pay the hourly price. We will put this money on your account. Please see "Cancellation" here for more information. Take our personal and competent support by phone, live chat or via the contact form. Additionally, it is important to repeat that all Hetzner packages include only a finite amount of traffic for a calendar month. 1 The following Terms and Conditions apply to all business relationships between the Customer and Hetzner Online GmbH, also hereinafter referred to as "us/we". As HostBill offers variety of billing models and flexible product configuration, you can charge your customers for OS templates Aug 1, 2020 · I've been Hetzner's customer for 3 years now. We will charge € 1 ($1. General inquiries (includes questions Hour-based billing: Billing is based on the actual usage time in hours. Jan 19, 2020 · Invoicing Last change on 2023-08-08 • Created on 2020-01-19 • ID: KO-E46AE Introduction In the administration area, you can call up your payment information, update personal and account details, and change your konsoleH password. You can find our bank details at the bottom of every invoice. Additional details I’d like to add: after your first invoice, that’ll be your invoice date for the eternity. Buy hetzner cloud accounts. Hetzner feature Support Comments Billing dashboard :check_mark: Obtain and display the provider billing data including the latest bills. However, you can send a larger amount to us in advance via bank/wire transfer. cpu) VULTR (High freq. I have been using hetzner for 2 years. Paying Hetzner with an American credit card works fine (that's what I do), but do make sure you don't overlook the foreign transaction fee if you have one. So for a dedicated server you start paying once the server has been commissioned to you. FAQs What about IPv6? Our dedicated servers come with the option to remove the Primary IPv4 as an addon and to cancel it for your existing Feb 29, 2024 · Just got "Important client information: Changes to the billing model" email from Hetzner. All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active. Docs Accounts Panel Accounts Panel Information on pricing, billing and VAT, etc. Also felt like a dummy putting some things on pause by waiting 3 days for such a decision. I think Azure ? But definitely not here. Mar 20, 2012 · Hetzner billing issues - I bought my hetzner dedicated server 15 days ago. What does it mean? Hetzner cost estimator This is a super simple app that lets you estimate your monthly bill. The company provides high-performance hosting products as well as the necessary infrastructure for the efficient operation of websites. Oct 6, 2024 · As soon as the value goes over 5 euros, the new billing system will send you an invoice. So we are Feb 13, 2025 · It is possible to immediately cancel almost all Hetzner products and to only pay the hourly price. Unfortunately, we can’t change the billing cycle to yearly. BILLING-ACCOUNT-ID: 010101-F0FFF0-10X10X – this is the ID of the Cloud Billing account that contains the billing data that you're exporting. It is possible to immediately cancel almost all Hetzner products and to only pay the hourly price. Will I pay the full setup fee or is the setup fee also based on the hours I've used the server? Hetzner Docs is the reference work of Hetzner Online GmbH for our clients. 5-1. Please enter your invoice or client number as a reference to your bank transfer. Jul 27, 2021 · Send us a quick support request using your account: on Robot, go to "Support"; on Hetzner Console, go to "Support"; on konsoleH, log in using your client number and go to "Administration, Support request. When the price is right for you, you can click on the yellow "Order" button to start Jul 31, 2024 · I'm looking for dedicated server with hourly billing similar to hetzner. All credit card processors I know charge the merchant an extra 1-2% for currency conversion, And swipe fee for the merchant is much higher for international cards. That is why many of our departments only provide support during regular office hours. General - Scope of application 1. Understanding how licensing fees are calculated, when they are applied, and the terms associated with payment processing times empowers users to make informed decisions. Dec 23, 2024 · Hetzner Online is a professional web hosting provider and experienced data center operator. Having spent years setting up and configuring data centers within existing buildings, we knew all about the compromises that entailed. You can buy a few servers to test performance and choose the best one. The live chat is meant for questions customers make BEFORE they order something. I missed my first invoice, and Hetzner locked my server. With the Hetzner DNS module for HostBill you sell DNS services and charge your customers per DNS Zone or offer free DNS management as an addition to other services you Jun 17, 2021 · Server Auction FAQs Last change on 2025-07-31 • Created on 2021-06-17 • ID: RO-FF652 This article includes common questions and answers about the Hetzner Server Auction. With Hetzner Cloud module for HostBill you can sell VPS hosting and resell Hetzner Cloud virtual machines. Object Storage is ideal for data-intensive applications and offers you the flexibility you need. For some cloud products and colocation products, there are different amounts Mar 24, 2020 · The product's bill will never exceed its monthly price cap. What will change on the invoices' layout? Hetzner new billing model What will change about the way that Hetzner calculates the invoice for March 2024 and why? We are in the process of changing our billing structure to make it more unified; by doing this, we hope to make our products more user friendly. Jul 12, 2025 · Hetzner Online is a professional web hosting provider and experienced data center operator. Learn how to find your billing account ID. May 15, 2023 · Support Team opening hours Last change on 2025-06-24 • Created on 2023-05-15 • ID: GE-9EC05 Support Team opening hours (EN) We strive to create a positive work-life balance for our team. If you delete the product before the end of the billing month, we will only bill you for the hourly rate. Accounting data At a glance, you can see which bills are still due and which have already been paid. I just saw that the new prices for hourly usage are available for the dedicated servers. Any data you save in your Bucket is saved in a Ceph cluster. 3 days ago they told me they failed to bill my credit card. For your next invoices, you’ll have 10 days to pay. Jun 6, 2024 · Using Hetzner Cloud’s award-winning, user-friendly, and intuitive design, you can make your dreams a reality by quickly and easily implementing your projects. On that note, @Hetzner_OL , your site seems to be having issues: your main site fails to load, and then reloads immediately and works, while docs. The good thing is that Hetzner charges on an hourly usage basis. Apr 8, 2021 · Late payments FAQs Last change on 2025-06-24 • Created on 2021-04-07 • ID: GE-BCC1E If you are a customer who has not paid your invoice on time, you may have some of these questions. 500Mbps to 1Gbps network speed and 5TB traffic is fine. It uses the Hetzner servers & volumes api to get your currently running servers. Elestio handles all the billing for you, and the estimate you see is the final price you pay. There are some exceptions: products with an annual fee (domains and SSL certificates) and licenses. We always round up when calculating the hourly use. This is particularly useful if you make many international transactions or if US dollars is your perferred Virtual cloud server hosting by Hetzner cheap hosted vps flexible workflows and high performance in Germany, Finland, USA and Singapore I was aware that Hetzner was more of a "strict" company when compared to the rest but with proper identification and payment method it really came to a shock. I got my bill every 2nd day every month, so today I have to make a decision whether to order the new one or postpone the next 2-3 weeks. The product's bill will never exceed its monthly price cap. The smallest plan, the CX22, comes with 2 vCPUs, 4 GB of RAM, and 40 GB of disk space for € 3. So around 2ish (May of 2021) years ago I used to use Hetzner cloud & dedicated, Was needing a new dedicated server again for some game hosting so decided to go back with Hetzner only to realize one thing: Seems when I had last used hetzner I had forgotten to cancel a VPS I had with them leading to ~10EUR being left on my account and eventually deleted (I know, dumb mistake but its an honest Mar 24, 2020 · Order processing Last change on 2025-09-30 • Created on 2020-03-24 • ID: GE-0F3B3 Introduction Here, you can find an overview for how long we currently need to finish orders. All Rights Reserved. We would like to show you a description here but the site won’t allow us. Found in the documents So it seems itself vi a bank transfer Sep 26, 2024 · This table describes Hetzner features offered in the public cloud integration, as well as Abiquo features that add important multi-cloud functionality. In contrast to conventional storage solutions, data is organized as objects consisting of the data itself, the metadata and a unique Why doesn't Hetzner have an option for billing in USD now that they have 2 US colos. I will receive the new model invoice for the first time. The times listed here are meant to be a rough Take our personal and competent support by phone, live chat or via the contact form. com, explaining their purpose, how they operate, and the contexts in which they can be used. Hetzner Billing - Auto-Shutdown and Slack Notifications A GitHub Actions-based monitoring tool that tracks Hetzner server bandwidth usage, sends Slack alerts when thresholds are exceeded, and can automatically shut down servers to prevent excessive bandwidth charges. Billing does not pause when the instance is shut down. Monitor prices, set up email alerts, and make informed purchasing decisions effortlessly. The hourly rates are also available for auction servers. This is the best place to get a Hetzner cloud account with billing established If it was a general question about how we bill something, they may be able to answer that. Hetzner Cloud provides scalable cloud computing resources with key features such as: Flexible Infrastructure: Quickly deploy and customize virtual machines. Here you can find an extensive collection of guides, documentation and information on all our product panels and products - Robot, konsoleH, Hetzner DNS, Hetzner Cloud, Dedicated Servers, Storage Share, Storage Boxes and many more. Besides this i need at least 32GB DDR4 RAM and at least 300GB storage space (SSD is preferred). Could be very interesting and is a great move from hetzner in my opinion. If you remain below 5 euros for 3 months, you will receive an invoice for the amount between 0 and 5 euros. Data Centers: Located in Germany and Finland, ensuring low latency and EU data protection compliance Feb 29, 2024 · What’s going to change about the best way that Hetzner calculates the bill for March 2024 and why? We’re within the course of of adjusting our billing construction to make it extra unified; by doing this, we hope to make our merchandise extra consumer pleasant. As from their FAQ it looks like they actually going to offer hourly dedicated servers: Their invoices example are Servers A, B & C ordered at different dates; Jun 6, 2024 · The German hosting and cloud provider Hetzner just launched four new shared vCPU cloud server plans with Intel® processors starting at just € 3. See for full details of the Abiquo Hetzner Cloud integration. Many "traveling" credit cards advertise a no "foreign transaction fee" benefit as a result. Sep 22, 2024 · Overview Last change on 2025-09-16 • Created on 2024-09-22 • ID: ST-48E29 Object Storage Our S3-compatible Object Storage provides you with storage capacity for saving data in "Buckets". Inclusive monthly traffic for servers with 10G uplink is 20TB. Information on Hetzner product pricing, availability and cancellation We would like to show you a description here but the site won’t allow us. They have 14 days trial Starting now, you can choose US dollars (USD) as your account’s currency option when you open new accounts with us, and pay all your invoices directly in USD. To help us with this, we ask that you please complete the form below. This platform will only perform optimally once JavaScript is activated. With transparent, fair pricing and hourly billing, you only pay for what you actually use. We understand that this may be a bit confusing. dlipod lucfhj jt2n v11n aql zgjoc npg3o6 0zzi o3k twrek